Press on Register, fill all fields (make sure that you've not used this email address before). After you'll receive activation link, on email which you entered due registration (just follow this link). After all these actions your account will be ready for using.

You can find Game and Forum rules

You was banned because of the game rules violation! For more information you can send a ticket to the Support Center

If you was robbed it means that you doesn't follow our instructions. We cannot provide items back, because we cannot take responsibility for your actions.

You should understand that we cannot take responsibility for your actions. We cannot do anything in cases like that.

If you forgot or want to change your password click ‘Forgot Password’ on the site. In the appeared field you should type your account name. You should receive new mail with the link on password recovery (if you not receive any link - check your spambox, if after few hours you still didn't receive any link, just send a ticket to the Support Center)

Please contact Support Center in order to change your email address.

When you entered your account, click on “Sub-Accounts“ and then on the field “Camp Password “, after you should receive new mail with the link on password recovery (if you’ll not receive any link - check your spambox, if after few hours there is still any link, just send a ticket to the Support Center)

First of all close Metin2Club game clients and wait 10 minutes. Then go to https://metin2.club/char, after that click on "Unbug" on the bugged character. Wait 10 more minutes. Do it again 2-3 times and it will help. Then you can log in.
If it did not help, be tolerant and wait for the server reboot.

It depends from your situation. In most cases you can receive help from GM/GA. If they cannot help, you should send a ticket to the Support Center. In all cases when you want to ask somebody about something, you should try to find answer in this F.A.Q or on Forum.

In order to contact the Support Center, you should log in on the site and click on the button ‘Support’.
Here you’ll see the status of your ticket. To create new ticket, you should click on ‘New Ticket’ and fill in the needed fields with information. There you should type the help topic of your problem, subject, specify server, your char name, date/time of problem, and below describe your problem clearly without shortening. We want to recall you that Support Center works only with tickets written in English language. If you need, you can attach screenshot with your ticket.
When you’ll send ticket, you can view its status and get answers and recommendations from the Support team. Also we want say to you, that you shouldn't create new ticket for each reply. One ticket with same thread is more than enough. If you received answer on your ticket and it was closed, but you still need some help in this case or you still have some questions about your issue, you just need to reopen your ticket via new reply.

You should go to Market tab and choose one of available methods of buying. Also you should understand, that sometimes some methods are not available, it depends from your country and from our payment provider.

When you buy coins it usually takes about 24 hours to receive them. Sometimes it may take more time (2-3 days). For checking your payment status you should use “Miss coins” function.

You can buy items in game shops. Rare items or some extra/premium items you can find in “Market” place tab “Item shop” on our site, also you can find “Item shop” in game, just press on ESC and choose the needed part or press on yellow coin in down left corner of the game client. There you may find a lot of good and helpful items which will make your being in game more comfortable.
IMPORTANT a)You should be very careful when you buying items, don't forget to chose right server
b) All items purchased from Item shop are placed in the mall bank in game.

For adding Self Made Bonuses on item, you should do the following:

1. Put the item on which you want to add bonuses in your Store Keeper in the game, close the Store Keeper after you put item for mall.
2. Go back to Metin home page and click on “Market”, after - on "Self made bonus change", select game server and your store will be open.
3. Check the name of the item you are going to add mall bonuses.
4. Add the bonuses which you want.
5. Scroll down, put your PW (PW from your account).
6. Click "change bonus" and Done!.

IMPORTANT: a) If you forget to close your store keeper in the game and let it open while you adding bonuses, this will cause some problems such as the adding bonus will not pass successfully.
b) It’s impossible to add stones on earrings, bracelets, necklaces.
c) 100% of one type bonuses is enough for normal working of resistance bonuses.

We already set optimal game rates. To increase it, you can buy Premium membership.

Your reward depend on player's level on sub-accounts. As higher level you have as bigger reward you'll receive!
REWARD = Round(Max. Level / 10)

For example:
If maximum level of characters on your sub-accounts equal to 39 your reward will be 3 coins (Round(39/10))
If maximum level of characters on your sub-accounts equal to 105 your reward will be 10 coins (Round(105/10))